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SuccessFactors: A New Era of Workforce Transformation

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Greg Tomb, President, SuccessFactorsGreg Tomb, President
Dramatic business and workforce changes have shown that it is time to think differently about core human resources (HR)—not just as the system of record but as a hub where everything in the organization comes together to aid in achieving business goals. The new HR mandate is moving beyond automating processes, reducing costs, and ensuring compliance to create a modern and engaging workplace. Heralding this new era of workforce transformation is SAP SuccessFactors. The company is a major vendor of cloud-based human capital management (HCM) and talent management software. SuccessFactors was founded in 2001 by Lars Dalgaard, and during its first decade, it acquired five companies to bolster its cloud-based offerings. In early 2012, the company joined the SAP family and became SAP SuccessFactors, an indirectly wholly-owned subsidiary.

SAP SuccessFactors’ HCM suite includes recruitment, learning and development, performance management, and compensation management. The suite of solutions also has onboarding and time and attendance software, as well as modules for workforce planning and analytics. At the core of SAP SuccessFactors’ solutions is Employee Central, a cloud-based human resource information system. Employee Central offers smart automation, supporting intelligent services, and HR workflows across systems and business functions. “You can implement business processes seamlessly across the HR domain for improved insight, strategic decision-making, and ultimately, better business performance,” says Greg Tomb, president of SAP SuccessFactors.

The ‘people–profile’ functionality within Employee Central helps track all key HR information such as employee addresses, salary, and benefits, among others, in line with country-specific requirements, for all employees and contingent labor. Alongside, the organizational management functionality within Employee Central helps model and visualize organizational structures.

You can implement business processes seamlessly across the HR domain for improved insight, strategic decision-making, and ultimately, better business performance

Using embedded analytics, the system provides real-time insights into the entire workforce that supports better decision-making for both HR and management based on data. “Embedded role-based reporting and graphical dashboards give you a one-click, bird’s eye view of context-sensitive insights without requiring you to navigate away from whatever activity you are working on,” says Tomb. This builds the foundation for streamlined recruiting, facilitates succession planning, and allows for better workforce planning.

SAP SuccessFactors Employee Central demonstrates the company’s leading expertise in localized solutions by providing extensive global features with support for over 90 countries across all industries. The solution’s localization features go beyond simple language translation to include research and analysis of local regulations managed by local experts that monitor each country’s laws together with legal advisors and government authorities. “With Employee Central, you can standardize your HR processes and support global compliance with an intuitive, solution that engages your complete workforce,” states Tomb. Further, modern organizations have hundreds of non-HR processes that depend on HR data and require integration with other SAP solutions or third-party products. With this in mind, SAP SuccessFactors provides pre-configured integrations for all standard integrations with SAP solutions or systems of leading partners and HR service providers, spanning payroll benefits, time and attendance, and document management. This significantly reduces the time, cost, and risk needed to set up and maintain integrations.

With its comprehensive HCM application suite, SuccessFactors is leading the charge when it comes to workforce transformations. Unlike traditional HR systems that were limited to automating processes and risk management, SuccessFactors solutions are built as a front-office system for individuals to use—not just for HR. This also brings about another stark difference and a new way of thinking about the workforce. Old HR systems perceived people as risks, but SuccessFactors’ HCM suite treats them as assets, and not a liability. In this way, SuccessFactors is redefining the role of HR and taking away a lot of the administrative burden.
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Company
SuccessFactors

Headquarters
San Francisco, CA

Management
Greg Tomb, President

Description
SAP SuccessFactors is a major vendor of cloud-based human capital management (HCM) and talent management software. SAP SuccessFactors’ HCM suite includes recruitment, learning and development, performance management, and compensation management. The suite of solutions also has onboarding and time and attendance software, as well as modules for workforce planning and analytics. At the core of SAP SuccessFactors’ solutions is Employee Central, a cloud-based human resource information system. Employee Central offers smart automation, supporting intelligent services and HR workflows across system and business functions