Robert Vale, CEO
The foundation of a high-impact workforce is strengthened by the quality of employees hired by organizations. Organizations are going beyond antiquated recruiting processes to invest their time and resources in talent acquisition and management technologies. While a confluence of changes—from the proliferation of online tools to a rise in recruitment outsourcing—have vast potential for bringing more efficiency in finding the best candidates, employers’ efforts miss the mark in employees’ background screening.
“Provided the delay in the verification processes, the recruiters struggle with real-time placement of applicants as seamlessly as possible, on demand. While gathering information from résumés and ascertaining through background screening if the applicant is secure to enter the work environment, recruiters require technology to work hand-in-hand across the diversified areas of expertise. They look for a trusted third-party providing oversight and expertise to accelerate their hiring process and easily integrate with their HRMS system,” begins Robert Vale, an expert in large-scale systems management, technology trends, and personal information security. Vale underscores that HRM and recruiting systems tied to background screening systems through direct integrations or microservices should be able to extract information rapidly to drive informed decisions based on the individual requirement. “The key is to streamline the entire system and ensure the quickest hiring experience through a seamless collection of information, also while treating the applicant with respect and dignity,” he adds.
A flag-bearer in driving this efficiency in background screening, ClearStar is an undisputed leader in providing bespoke background and drug screening solutions that offer critical data on applicants across diverse industries and businesses across the globe. As a human capital integrity company, ClearStar is changing the face of background screening by providing a faster and simpler way to streamline the entire hiring lifecycle, while also keeping the process secure and the results comprehensive and compliant.
We take a consultative approach to understanding the client’s requirements and eliminating services that cause a delay in the hiring process
“There will always be a need for a trusted third party to act as a mediator between the applicant and the employer as to what type of information should be maintained and what should be reported. Therefore, we see ourselves to be that trusted third party,” says Vale, CEO, ClearStar.
ClearStar has also developed a proprietary, fully-integrated drug screening system that streamlines drug and clinical test ordering process and eliminates errors associated with traditional paper forms. The highly customizable background screening solutions from ClearStar allows employers to have uninterrupted and smooth interactions with applicants, for example, informing them where to go for their medical screening or collecting information missing or reported incorrectly. Maintaining continuity of customer service, ClearStar’s solutions enable employers to eliminate bottlenecks and find relevant answers across multiple disparate systems from different providers with equal efficiency and speed. “We take a consultative approach to understanding the client’s requirements and eliminating services that cause a delay in the hiring process. This is followed by using pieces of our technology along their hiring lifecycle that help them progressively make decisions and drive out applicants faster,” explains Vale.
Vale cites a scenario where one of the clients had 72 recruiters across the US who were inconsistently choosing the individuals for screening. As a result, the employer was burdened with a long list of applicants to screen. ClearStar stepped in to build a customized platform that enabled its client to decide across the 72 recruiters and determine when the screening should be implemented. This process reduced the cost of a background screening significantly, enhanced the efficiency and eliminated the inconsistency of the recruitment system.
Scripting similar success stories, ClearStar has primarily been driving toward understanding what ongoing human capital integrity is on a global scale. They maintain a complete understanding of all jurisdictions, countries, and counties, as well as, the identity qualifiers for individuals and how to screen in their locations and maintain that screening for future use.